The pick up worked very well and within 10 minutes of picking up the bags we were underway. Unfortunately the driver spoke very little English, so couldn't tell us anything about the sights on route. As we had prepaid, we did not expect to pay a tip and the driver got quite angry when we declined the tip. This was a sad finish to an otherwise good service.
Sailed from airport car number given to us to verify correct car. Driver arrived within 5 minutes. Nice that traffic slow downs did not affect price. Will use again as this saved us money compared to taxi prices.
Driver was very abrupt and insisted that the fare we had to pay was both the Tolls accrued during the trip fair enough plus a 20 tip. Given that your website states that tips are discretionary I don not think your drivers should be telling passengers what the tips should be. I am prepared to accept that some of the reason for how this conversation was interpreted was down to language difficulties but I still do not think drivers should be insisting on any set level of tip. We paid the amount demanded as it was the end of a very long day, but based on this experience I would not recommend your transfer service to anyone else