got to JFK and made the call and the transfer arrived with a few minutes so everything was fine . we headed into NY where the idiot of a driver dropped us at the wrong hotel which we didn't know until we tried to book in and shot off like a bullet leaving the 3 of us to walk about 10 blocks to the correct hotel
It's nice to have a car waiting for you when you arrive at the airport. the only way to go.
The driver didn't say a word to us until we arrived at our destination, and I am pretty sure the only english word he knows is tip.
Here is a tip: take a shuttle, where when you pre-pay for something, it's true, and they don't try to shake you down for more money when you are just trying to get to a hotel and get settled.
I will never schedule a private transfer again.