Had a bit of trouble finding the Ground Transportation phone. Only one available and had to wait while it was being used. Person on the other end from the car service was very faint. Once those difficulties were overcome,car arrived quickly and driver was very professional.
Used this service before. Make sure you know which terminal and what door you are at on the baggage claim level when you call. Appreciated a description of the car. Took a minute to figure out which lane car was waiting in but much nicer than a taxi or waiting in taxi line. Would use this service again.
We had to call to change our pickup time, due to a delayed flight, and had no trouble changing the time. We waited about 15 min. for our car.