LaGuardia transfer I hired, company called Carmel Limo Services was horrible.
I have made pre-arrangements weeks in advance for a transfer service. Upon arrival I called and informed my where about. After several calls and waiting, the dispatch working at Carmel (Henry and Rob) canceled my reservations without telling me.
I would have waited whole night without getting attended, with family of 6 people with small kids.
The people working at Carmel have no sense of customer service or professionalism. Canceling without informing customer is only done by this company in my life.
I will never recommend Carmel to anybody.
Odpowiedź od gospodarza
May 2022
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.