Private car and driver were excellent. They arrived a little early since it was raining and we had an easy ride to JFK. Would highly recommend Viator for airport and cruise port transfers.
Not exactly cheap but very easy to book. A service you can rely on and would certainly recommend
Four of us were traveling to NYC and I wanted to be sure we, and our luggage, could be accommodated so I booked this service. Our trip from LGA to Midtown got off to a bad start as we waited over 30 minutes to connect with our driver. Several calls to the main office where they said mini-van would have my name on it and would be there in 4 minutes and apologizes every time. Finally a van we saw circling numerous times turned out to be ours. No name in the window - driver not very friendly - and didn't appear to understand English very well, it was a Saturday evening and he opted to avoid the toll road - at one point we spent almost 30 minutes in bumper to bumper traffic waiting to get on the bridge. It was very frustrating as we had dinner reservations 2/12 hours after our arrival and the drive in took almost 2 hours! I also booked this service for our return to LGA - this time it was better BUT the driver, who arrived early, sat outside our hotel. We were inside the lobby, waiting. After several minutes - our Bell Hop went to the driver and then reported to us that our ride was here. Really?? The ride to LGA from Midtown was barely a half-hour on this Monday evening. You never know about traffic - but communication with this service was weak to say the least.