Terrible experience. I booked the day before for 6:30am cruise and received confirmation. Arrived at pier at 5:30am for 5:45 sign-in. Called and left message at a few minutes after 6am inquiring where staff was. No returned call even after 2 days. I then find email thereafter that was sent at 2:41am stating cruise was cancelled due to not enough people. A sunset cruise or refund was offered.
Who surfs their email at 4:30am for a cancellation when you received confirmation the day before?
I am still waiting for response of my refund and asking to refund the cab fare I paid to get there.
I will not use this company again or recommend them. I am a flight attendant and we fly there quite often.