Outstanding company! Booked a week before my scheduled Glacier visit and dog sledding tour after another one was canceled due to rain and fog. This company is professional and very responsive via email when trying to get questions answered while on a cruise ship. They responded quickly, and I called the next day while in port to book it. After booking, I received several emails confirming and asking me to fill out paperwork and a waiver, which I did immediately. Got a series of reminder emails a few days before and the day before.
Upon arrival and check-in, everyone was so helpful and genuine. The process was run well and like clockwork.
The tour before ours ran late and caused us to leave late, but that didn't have any bearing on our getting the full-time promised when we booked our tours.
It was smooth and couldn't have been better.
The tour itself was also excellent. The helicopter pilot was super friendly and extremely helpful when leading us to the glacier on the helicopter. He pointed things out and took epic pictures of us on our dog sledding tour. The dog sledding tour itself was better than I could have imagined and one of the highlights of my overall trip.
Again this company knows what they are doing, they are people-friendly and super customer-focused. I highly recommend this company and the tour overall. Yes, it is pricey to go dog sledding, but if you've ever dreamed of doing so, this is the time and place. The drive out to the Knik River Lodge is beautiful.
Highly recommend!!