Pick up at the cruise port was so easy! Once we got on the boat, as a matter of FULL disclosure :D, I was wondering what was going on. We were not seeing anything and Jordan was a man of few words. HOWEVER, our tour only got better and better over the next couple of hours. Jordan is a great guy, so don't be afraid to ask questions and open up- he'll do the same! We ended up seeing multiple breeches, tail slaps, rolls, and even heard whale talk. (*It's nothing like Dori makes it out to be, even though we tried to talk to them). The boat Jordan uses is awesome for small parties, and you can't beat the personal service we received by Jordan and Maraiya. Overall, a WONDERFUL local business to support.