Everything seemed fine when me and my friend first got there. They asked us to sign waivers and take a test so we could drive the jet ski and then we would be on our way. They seemed frazzled and unorganized, but other than that no major red flags... until we got out on the main shoreline where they let us drive around the jet skis freely. Several skis flipped and BRANDON (our tour guide) took a picture of me and my friend. We headed back after 45 minutes or so and BRANDON got into a dispute with a police officer on the water and would not stop arguing with him as well as other customers on the other skis which was extremely unprofessional. As the guide and driver of a boat, it was his job to set the pace for the skis behind him, but he failed to do that correctly as well. The other guy on the jet ski who was very well mannered, got frustrated with BRANDON because BRANDON didn't check on him while he was several hundred yards back having difficulties with his ski. BRANDON got into a yelling match with the customer, with the officer that pulled him over for driving too fast in a no wake zone. Completely unprofessional! We also asked for the picture he took of us to be sent, but he refused unless he was tipped, so we tipped him (without even seeing the picture) and never received anything. We called for two weeks after to see if he could send us the picture but always avoided talking to us directly on the phone and came up with excuse after excuse. I don't normally go out of my way to write reviews, but I felt so frustrated and disrespected from this experience, I felt inclined to. Still waiting for my picture BRANDON....