The tour guides were friendly and knowledgeable and it was nice kayaking out on the ocean. We did not go into the caves, and it appears that this is common. We called ahead the day before to ask at what time the tides will be appropriate to enter the caves, and were told that they never know until they are right at the front of the caves. The guide however told me that there are very specific times (positive high tide) when they can go in. BTW, none of the other tour companies went into the caves while we were out there either. So bottom line is that this is a great ocean kayak tour, and if you're lucky you'll go into the caves, but plan on not going in. The tour company probably won't be upfront about this but do your homework as much as you can before booking. Talk to other people getting of tours, and get info about the previous day tours etc.