Was ok, driver couldn't speak much English, and we had to wait a while for the pick up, overall if there had been less of us I'd have preferred to use a yellow cab.
I've done both the multi passenger shuttel, dropping various travelers off and several different Hotels along the way and the direct transfer via private car. I will NEVER do anything but the private car again. Totally worth a couple extra dollars to have this simplistic, direct, hassle free means of transportation. For me there will never be another shuttle again. Very pleased with the service we received
When booking the pre-paid minivan pick up from La guardia airport was clearly mentioned no hidden fee. and there would be a car waiting for us @ the airport. However, it took me at least 4-5 phone calls ( some calls were cut off by the agents of no apparent reasons) and finally the last phone call I was told there was no car available @ that moment and I had to wait for 45 mins to get the minivan. What the point of pre booked and pre arranged almost 2 wks in advance. Another complaint is the driver stated that I had to pay for the tolls and 20% tips before letting us get off the car. Was not stated the price I paid online was all inclusive and no hidden cost. I kind of felt it is some what a highway robbery to demand 20% tips I ended up have to pay him $20 extra unwillingly, almost 1/3 extra then the price listed.