My driver was extremely professional, courteous and prompt! The car was a very nice towncar. I would highly recommend this company to anyone traveling to NYC!
Pick was .5 hrs earlier than requested time. When driver called I told him he was not suppose to be here until 8 a.m. and he was somewhat demanding that we be ready immediately. Driver made a very hasty trip to the airport. The cost of tolls differed from pick up and delivery from the airport. Toll was more expensive for same route on return trip to airport.
Not a bad transfer, on time and comfy. The only issue I have is that we had to pay a Toll fee of $18 which we were not made aware of until the driver arrived.
I feel that we should not have had to pay this and would like to understand what you are able to do about this.
Jason