We traveled from Newark to JFK to catch a connecting flight. The car service and driver were excellent however, this is a journey you should avoid if you can. The traffic is heavy which we were forewarned about by another review and the journey time was approximately one hour and 20 minutes which could easily have been longer but for the quality of our driver. I would definitely use this car service again.
Our driver went above and beyond to get us to our destination on time, he was a star. Frankly, the system was the problem. We weren't advised that there was construction at the airport LGA until we got there and found the phone system to call. We did what we were suppose to do according to the letter of instructions. However, being from the UK meant that our phone didn't work. We got to the point of travel and found no way to communicate. My husband used many peoples phones to call with, each time being hung up on. The eighth call resulted in being told the colour of the car, it was dark out and we eventually found our driver! We made it to our destination with 9 minutes to spare...thanks to the driver.
The shuttle service for JFK to LaGuardia and reverse worked well. Service was prompt and efficient.