We were a party of five, only four parasailing. Pick up from the hotel was on time. The staff were very professional, friendly and made everyone feel comfortable and safe. Well run from the start. We opted for the extra service of having the experience photographed. This is a must. Although you can take your own camera with you, the photos taken were great, especially the ones with a plane in the background! Well worth the extra. Highly recommend this company. Hint: it can be a little rough on the boat.