This was our first time on a Segway, and we had a blast. My 12 yo daughter is 85 lbs, so I was happy to find a company that didn't have a 100 lb minimum. And once she got the hang of driving, she had no problem controlling the segway. Michael was funny and knowledgeable about Chicago, and provided a lot of interesting info along the tour. Such a great time, I'd highly recommend these guys!!