I wanted to start my Hawaiian vacation off right, so I decided to purchase the lei greeting with the shuttle service—and it was such a lovely touch! The moment I arrived, I felt an authentic and warm welcome to Hawaii.
What really stood out to me, though, was how understanding and accommodating the company was. My first flight was delayed by two hours, causing me to miss my connecting flight. Given the time difference and the fact that I was already en route, I could only communicate via email, but the company was so responsive. They quickly adjusted my pickup time without any hassle, which really helped ease my travel stress.
I also used the service for my departure transfer to the airport, and once again, my flight had time changes. But as before, they were incredibly quick to respond and made sure everything was adjusted smoothly. Their flexibility and communication were top-notch!
I don’t remember the driver’s name on my departure date, but Leo, my driver on arrival, was absolutely amazing! He was not only knowledgeable about the island, but also so engaging. I loved the conversation and all the interesting tidbits and facts he shared about Hawaii—it made the ride even more enjoyable.
Overall, I couldn't have asked for a better experience. This shuttle service really goes above and beyond to make sure you have a seamless and stress-free trip. I’ll definitely use them again on my next visit!