Big Bus Chicago Hop-On Hop-Off Tour

Overview

The lakeside metropolis of Chicago is famous for its striking skyscrapers, world-class museums and colorful history. Explore the “Windy City” at your own pace, with the choice of a Classic(24 Hour) and Premium (48 Hour) ticket, all which include a hop-on, hop-off sightseeing bus tour with stops strategically located near the city’s top attractions. Hop on to experience sites like the Adler Planetarium and Navy Pier or hop off along the Magnificent Mile to shop, see the great city at heart-stopping heights from Willis Tower’s Skydeck.

City: Chicago

Fri 01 Nov

Other dates

You can choose the date already on the booking website

Starting at $44.99

Make a reservation

Fri 01 Nov

Starting at $44.99

Make a reservation

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What's Included

Live Bus Tracking (Download Free Big Bus App)

Hop-on, Hop-off, Open-top, Sightseeing Bus Tour

Audio Guide

Additional Info

Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Classic 1-day tickets will be valid for same day use. Tickets claimed after 2 pm will be valid for the next calendar day.
Redeem vouchers at any Big Bus hop-on hop-off points
Please advise at time of booking if wheelchair assistance is required
Hand sanitiser available to travellers and staff
Regularly sanitised high-traffic areas
Gear/equipment sanitised between use
Transportation vehicles regularly sanitised
Guides required to regularly wash hands
Contactless payments for gratuities and add-ons
Customers are advised to download the Big Bus app to find out more about our new health and safety measures and for real-time bus tracking information. Alternatively please visit the Big Bus website.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Traveler Photos

Reviews (1000)

132harriettep

Jun 2021

Terrible customer service. Visiting the city and wanted to take the tour on Friday. Some how I was scheduled for Sat. Not able to speak with Anyone and the live chat directed me to the website where again no one avail to speak or chat with. You have a 24 hour cancellation rule that does not work. After realizing the error tried to cancel to No avail. Sent email as stated on the website I’m still waiting on a response. I leave town today and I get a survey😶. I just want my money back since I did not take a tour and no response on the cancellation or email. I really wanted to take the tour to see the city thought this would be a good way to see it. If someone could respond to my email that would be greatly appreciated

Response from Host

Jun 2021

We are sad to read that you did not get your tour. Our Hop-on hop-off tickets are redeemable any day within 6-months of purchase. I see that you purchased from Viator and have not redeemed the tickets. Since you purchased from Viator we assume you were attempting to contact Trip Advisor/Viator customer service? For others reading this review, our on-street customer service agents can answer most questions and we have live chat via our website and app too which may be helpful.

Stephen_D

Jun 2021

There is no tours operating at this time which really ruined our trip to Chicago. I’m really disappointed in the unprofessional service on the phone trying to get my money refunded. Took 30 minutes and your representative was an idiot that kept telling me that the tours were currently operating. We love using gray line tours in other cities as a way to see and learn about the city we are visiting. You people need to get your act together as to what you’re selling is really operating. Once again extremely disappointed 😞

Kathleen_W

Jun 2021

Bus never showed ...waited with people who had waited an hour! May try again today. Concept is one of convenience but there is none. ALSO phone guide would not display where bus was etc. BIG ripoff