Big Bus Chicago Hop-On Hop-Off Tour

Overview

The lakeside metropolis of Chicago is famous for its striking skyscrapers, world-class museums and colorful history. Explore the “Windy City” at your own pace, with the choice of a Classic(24 Hour) and Premium (48 Hour) ticket, all which include a hop-on, hop-off sightseeing bus tour with stops strategically located near the city’s top attractions. Hop on to experience sites like the Adler Planetarium and Navy Pier or hop off along the Magnificent Mile to shop, see the great city at heart-stopping heights from Willis Tower’s Skydeck.

City: Chicago

Fri 25 Oct

Other dates

You can choose the date already on the booking website

Starting at $44.99

Make a reservation

Fri 25 Oct

Starting at $44.99

Make a reservation

New York City Tours

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What's Included

Live Bus Tracking (Download Free Big Bus App)

Hop-on, Hop-off, Open-top, Sightseeing Bus Tour

Audio Guide

Additional Info

Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Classic 1-day tickets will be valid for same day use. Tickets claimed after 2 pm will be valid for the next calendar day.
Redeem vouchers at any Big Bus hop-on hop-off points
Please advise at time of booking if wheelchair assistance is required
Hand sanitiser available to travellers and staff
Regularly sanitised high-traffic areas
Gear/equipment sanitised between use
Transportation vehicles regularly sanitised
Guides required to regularly wash hands
Contactless payments for gratuities and add-ons
Customers are advised to download the Big Bus app to find out more about our new health and safety measures and for real-time bus tracking information. Alternatively please visit the Big Bus website.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Traveler Photos

Reviews (1000)

DLHart1

Aug 2022

Due to the Elton John concert, Big Bus Tours had amended its route near Soldier Field on August 5th. I understand this was out of their control, however they were not announcing this on the bus. No worries though because we arrived at the Field Museum stop at 4:45, 15 minutes before the sign stated the last pick up would be. Whew! By 5:00 about 30 people had gathered for that last pick up. By 5:15 when no bus arrived I started searching for a number to call. No luck there but deep into their website, I found a chat function. I am unclear if it was actually a human, I was asked a number of times for the city and physical address. It was not enough that I gave them the city, and stop name and number as printed in their brochure. I was referred to their app, despite advising them the bus locator function wasn’t working. After an extended silence, I was advised a bus would be there in 10 minutes. When no bus arrived after 20 minutes I tried to chat again. At this point I just wanted to know if I needed to find other transportation before the concert traffic made it really messy. I was advised they could not control traffic. Fair enough, they can’t, but I suspected a bus wasn’t coming. A full 45 minutes after the last bus should have arrived, I finally got a generic message saying service would resume at 9:00 am the next day. Stranded far from our hotel and now also unable to take advantage of the night tour we had also paid for, I requested a refund. Because we had ridden half a loop to the museum, the tickets were deemed used and my request was denied. I will not be using this company again!

Response from Host

Sep 2022

Dlchtravels, thank you for taking the time to leave us feedback about your experience with us. We appreciate you bringing this experience to our attention and are sorry to hear this. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us so we can work towards a solution. Thank you and have a great day.

SHart1985

Aug 2022

We were at the Field Museum in Chicago. We walked to the nearest stop and arrived there at 4:43 pm. We saw (nobody informed us about this all day) a sign stating that due to the Elton John concert, the last pickup would be at 5:00 pm. That was close! It’s a good thing we didn’t miss the last pickup! Well, we waited and waited. At 5:15 we started trying to contact them. We started a “live” chat. They told us the bus was coming. 10 minutes. 20 minutes later. Still no bus. Suddenly we are having a real problem communicating with them. Finally after telling us for the third time that the last pickup was at 5:00 pm, and I told them we were early and no bus had ever come, we were told there was nothing they could do for us. Is someone coming to get us? No response. Can we get a refund? No. Since we “used” the tickets, there is no way we can refund you your money. So this company left us stranded, miles from our hotel, and no recourse for our “inconvenience “. This is a scam! Do not trust this company! They will leave you stranded! That is not how to conduct a business that cares about their customers, and I would choose a different company or choose a different way to commute around town. We will dispute this with them further. I am a frequent traveler and I will never use this company again. Buyer beware!

Response from Host

Sep 2022

Hi Shart1985, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I can assure you , we do not SCAM anyone. Please contact us at [email protected]. Thank you

SioeLing_W

Aug 2022

Easy to reach everywhere And also so informative Would love to do it again when I’ll be back to Chicago