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Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo

Overview
See all of San Francisco's top attractions with this special Big Bus hop-on hop-off tour and combo package. Create your own sightseeing itinerary, hopping on and off as you please at stops including Fisherman’s Wharf, the Golden Gate Bridge, Union Square and Lombard Street. Explore Sausalito on a Sausalito Tour. High point: a visit to the notorious prison island of Alcatraz — a must-see!
City: San Francisco
Sun 12 Jan
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You can choose the date already on the booking website
Starting at $135.50
Sun 12 Jan
Starting at $135.50
Make a reservation
What's Included
Buy 1 hour bike rental get 1 hour free from any Blazing Saddles shop
Please note that the date you have selected is the date for your Alcatraz Tour
Round-trip ferry from San Francisco to Alcatraz Island
One Day Hop-on Hop-off Ticket
Additional Info
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Infants are required to sit on an adult’s lap
  • Suitable for all physical fitness levels
  • Recorded commentary available in English, French, German, Spanish, Japanese, Portuguese, Mandarin, Korean, Cantonese and Italian
  • To receive your Alcatraz Island Ticket you must check into the Big Bus office (on voucher) one day prior to the Alcatraz Tour date or before 9am on the date of your Alcatraz Tour.
  • Please advise at time of booking if wheelchair assistance is required
  • Photo ID is required.
  • Please note that the date you have selected is the date for your Alcatraz Tour.
  • Your tour time will be assigned 10 days in advance of the tour date. Once a time is assigned we are not able to make any changes, please note your timed entry will be allocated by Alcatraz this will not be able to be personally selected
Cancellation Policy
All sales are final. No refund is available for cancellations.
Traveler Photos
Reviews (393)
oropezadestiny
May 2019
Bus tour: We checked into the main office the day before like we were suppose to. We’re told everything was fine and to be at the Alcatraz ferry 30 minutes before our departure time. We decided to do the bus tour before our Alcatraz tour considering we were told at the main office it was only 1.5 hours without getting off. Once we got to our nearest bus stop, we were told it was 2.5 hours and we would miss our Alcatraz tour if we got on AND we needed a voucher to get on the bus that was suppose to be given to me by the main office. I was never given anything. I had to ask the lady at the main office questions as she gave me no information about the tickets we bought or wasn’t given anything besides their brochure with all the bus stops. Bikes: we got to the office we’re the bike discount was given. Told us we needed to go to their main office that was out of our way. Also was never told to us. Alcatraz: we arrived at the ticket booth as we thought we were suppose to claim our tickets at the counter. Nope. We were ALSO suppose to be given those the day before when we checked in. She didn’t even give us our Alcatraz tickets! Just completely let us walk out the door with nothing in hand basically? I had called several times throughout the day to figure out the bus situation, no answer. But they actually answered when I called from the Alcatraz ferry. They had someone run to where I was and give us our tickets to get on the ferry to take our tour. Once we were given our tickets on the street of San Francisco we had to run to make the ferry on time. No one communicates very well and it all seemed completely unorganized. We only got to do the Alcatraz tour did it of everything we bought for $200.
Response from Host
Jun 2019
Thanks for your review and feedback. I'm terribly sorry you experienced less than stellar service from BIG BUS San Francisco. I can assure you that is not the norm or standard we expect of our team members. I understand mistakes can happen, but I would like to take this opportunity to fix it. Please email us directly at [email protected] Please be sure to include your TripAdvisor review within your email, for a speedy reply. Thank You.
Marianne G
May 2019
I enjoyed the detail of the cell block tour. I considered the Big Bus as transportation... I enjoyed the “Painted Ladies” tour to REALLY see the city.
Response from Host
May 2019
Thanks for your review of BIG BUS San Francisco!
tdowdell2303
May 2019
You can get packages with Big Bus which make it good value for money, I opted for Alcatraz personally. You get to see so many parts of the city and it’s a great way to see Golden Gate Bridge. The audio commentary is pretty good and quite informative. My only criticism would be on the maps provided are numbered stops, the commentary doesn’t tell you which stop you’re at so you’re constantly trying to figure out where you are. Definitely worth the money though.
Response from Host
May 2019
Thanks for the review of BIG BUS San Francisco.

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