The driver was late picking us up. We were suppose to be picked up at 11am, but the driver did not get there until 11:38. When I called the 1st time at 11 to inquire I was told 10 minutes because of traffic. I asked if i should cancel and get a taxi so i am not late for our flight, he said no i won't miss my flight. When my daughter called at 11:30, she was told 5 minutes. We had to run through the airport to check in and go through TSA. The plane was already boarding our group when we got there.