The actors, show and facility were amazing. The show was captivating and very entertaining. Unfortunately, there was an extremely disrespectful and loud individual in the back that was talking loudly throughout the entire show,. This person was not engaged, did not pay attention and made us miss half of the dialog of the actors. It was extremely frustrating and we felt that event slaff did not address the situation although it was clearly mentioned pre-show that the audience needed to not talk and be respectful. I spoke with the manager (Kelce) after the show, they were very good at their job and refunded our ticket costs. However, I would have much more appreciated a more proactive approach, where the individual was corrected by staff as it was happening and where I would have been able to enjoy/hear the entirety of the show.