We purchased tickets online several weeks in advance to take our grandchildren while they had a day off from school. We never imagined being subjected to 7 bus loads of unruly, unsupervised and rude students on a fired trip. The teachers who were with the students did nothing to control their behavior, nor did the employees in the room. It seemed like the content was pretty good, but I spent half my time seeing that my two grandchildren weren’t hurt. TO THE MANAGEMENT - I HAVE VIDEO…. would like to see it? WARNING — before purchasing tickets, which I would do close to the time you wish to go, ensure there will be no field trips.
Response from Host
Oct 2022
Hi Dave, we appreciate you leaving the review. Your feedback is extremely important to us. We’re sorry to hear that you were disappointed with the experience and our Guest Care team will reach out to follow up with you on the matter.