alexandrakokkoris
Feb 2025
We reserved an ocean front cabana. We got to the resort at 10am and checked in at the main lobby. We were told to go to the pool/beach area to check in for the cabana. When we got there no one knew where we were to go or even which one was our cabana. By 11am we finally could talk to a bartender who told us where to go and that our server would be there shortly. Our server never came to our cabana to check in on us or ask if we needed anything. We had to order our lunch and food from the bar and it was eventually delivered to us. The service was very poor especially since we paid over $300 for a special cabana. In the picture it showed a fan in the cabana and there wasn't one, so it was very hot and stuffy. We ended up sitting on the long pier and hardly used the cabana. I would not recommend spending the money on one, when there are so many other free sitting options.