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NYC One World Observatory All Inclusive Flexible Admission Ticket

NYC One World Observatory All Inclusive Flexible Admission Ticket

Overview

Your experience begins as you ascend to the top of One World Observatory in a SkyPod Elevator climbing 102 stories in only 47 seconds. Your astounding ride takes you on a journey of NYC from unsettled lands to today’s marvelous landscape.

Explore the Observatory with unparalleled 360° views in an enclosed climate-controlled space. Engage with the Tour Ambassadors, your insider at the top! They can point out famous landmarks, neighborhoods, share some history and culture.

Enhance your experience with One World Explorer, an iPad guide to New York City. As you move around the observatory, the view on the iPad screen moves with you. Tap a label and you’ll soar up close to hear captivating stories about each site.

Drink and dine in the sky at ONE Dine or the bar, ONE Mix with NYC influenced menus.

City: New York City

Tue 22 Jul

Other dates

You can choose the date already on the booking website

Starting at $69.69

Make a reservation

Tue 22 Jul

Starting at $69.69

Make a reservation

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What's Included

One World Explorer iPad experience

Skip all the Lines: Priority Lane for Security, Entry and Exit Elevator

Flexible Arrival Time

Route and map

Meeting point

Open in Google Maps

New York City
117 West St, One World Trade Center

End point

This activity ends back at the meeting point.

Additional Info

Service animals allowed
Public transportation options are available nearby
Infants and small children can ride in a pram or stroller
All areas and surfaces are wheelchair accessible
Transportation options are wheelchair accessible
Suitable for all physical fitness levels
Wheelchair accessible
Reservations are recommended for ONE DINE RESTAURANT
Children age 5 and under do not require a ticket

What To Expect

One World Observatory

All-Inclusive Admission is a flexible entry ticket, select the day you will visit and arrive at any time. This ticket allows you to skip all the lines with a priority lane to security and both the entry and exit elevators. Also includes One World Explorer iPad experience and $15 to Shop, Drink or Eat.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Traveler Photos

Reviews (129)

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RedB52

Mar 2022

A must see in NY! Loved it, and the restaurant is awesome. Highly recommended for all ages. The elevator gives the illusion that you’re climbing very slowly. Quite an experience.

Response from Host

Mar 2022

Thank you for your review, so glad to hear that you enjoyed your experience. It’s great to hear your dining experience was spectacular as well! Our menu changes seasonally, so we hope you’ll come back and enjoy another meal with us in the future. Our SkyPod elevators move at an amazing 23 miles per hour and cover 500 years of NYC history in only 47 seconds. Until next time, warm regards, Delfin Ortiz, General Manager, One World Observatory

chrisl289

Mar 2022

The staff were quite aggressive and off putting. But you’ll go anyway because of the excellent views. And they know it

Response from Host

Mar 2022

We set a high standard for our team and experience - we’re sorry to hear this was not met during your visit. Feedback like yours is important to us as we are always making adjustments to our operation to ensure the best possible experience for our visitors. I would like to discuss this with you further, if you would be so kind as to email me at [email protected] with preference of call or email. Sincerely, Delfin Ortiz, General Manager, One World Observatory

PrincessJaz

Mar 2022

Yes of course you go the the OWO for the view. That’s a given and it certainly didn’t disappoint - but the whole experience for the price you pay could have been so much better in many ways! The management, in my opinion, need to reassess what visitors want from such an expensive ticket or reduce the ticket price to reflect what you actually get. To be fair and balanced, the OWO obviously has the most spectacular view as expected and a real ‘take your breathe away moment. For a visit to NYC this is therefore a must. However here is what the management need to look at: 1. The ticket price. Yes we went for the fully flex ticket where you can arrive at anytime as we didn’t want to be limited to a specific time and to be fair - great idea to do that - but for what you actually get for the price of any of the tickets on offer - is poor. Yes you are paying for the view - get that - but that is it. The quality of the experience once inside is poor in my opinion having visited many attractions around the world that make the ‘experience’ a whole lot better and more engaging. It literally is just an observatory! Lots of glass and walking to different directions of views. How great would it be to have people at various points to bring the experience to life ? To Talk about the history of Manhattan that you can see/ talk about the views at each direction / pick out specific points to elaborate on/ have interactive displays / visuals etc etc. Anything to make the paid for experience deeper and much more engaging. It seems no thought has gone into the actual experience once you are up there. Yes there is one location where a person stands up behind, yet again a very basic uninspiring ring of screens - a few nuggets of info but the majority of this was so boring. Yes there are interactive tablets ( see below for that feedback!) but again these were poor and seemed a cheap, quick ‘let’s give them something extra albeit minimal’ attempt to improve the experience. 2. The interactive tablets. There were included in our ticket - but you get the observation level and kind of wander round and then if you’re lucky you stumble across the table with the tablets on and 2 or 3 staff members just standing chatting amongst themselves. No signposting/ no ‘ come and get your tablets here’ kind of situation . If the observation level was busy you could very easily miss/ walk straight past. Low quality/ very heavy tablets that have very little information on the buildings/ view. Tip for management - research the tablets/ content of the tablets provided in Casa Batllo (one of the Gaudi buildings) in Barcelona, Spain - now that is what you expect from an interactive tablet - they sure know how to engage their visitors and exceed expectations. 3. The staff - as in many other reviews we found many staff members extremely rude. Stephne serving on one of the 2 (one was closed on our visit) drinks/ bar ‘pop up’ type stations on the observatory deck as awful! She was serving a couple, no one else waiting, and we went up to the free side of the bar just to take a look at the menu/ prices and she barked, not even looking at us, ‘the line is that side’. Firstly what line and secondly we were just looking at the menu on the bar. How else would we have known what there was? Our server in the restaurant Andre) - again rude, dismissive and very sarcastic. He spoilt our experience that we had been looking forward to for a number of months. I had booked using the OpenTable link - and had documented our reservation was for a birthday. This was not picked up on on arrival - no mention of it so we raised it with the guy who seated us and also with Andre - but no happy birthday/ no attempt to make this meal/ evening special. What a shame. 4. The lift graphics and entrance presentation/ graphics in the theatre once you arrive up. In my opinion this could be a very quick fix for management. One of the most interesting and fascinating pieces of information in the whole of the OWO is unfortunately during the rapid ascent to the top in the lift! Once you realise what you are seeing on the walls of the lift - the ascent is over! Blink and you’d miss it. If the lift was busier you would also miss it! Once at the top realising you’d missed most of the story/graphics being shown in the lift, you are then escorted into a small theatre and given a graphical display of various sights around NYC for 2-3 mins - ordinary in my opinion and uninspiring - and then at the very end you get that wow factor you are waiting for. Why on earth don’t you switch the lift graphics (and apart from the view, one of the most interesting engaging parts of the visit) with the boring theatre graphics! Has no one thought of this? To see Manhattan evolving on the big screen, where you are focussed and have the time to appreciate it - would be incredible especially with the surprise at the end! All in all - fabulous place to visit but feel bitterly let down by the experience itself and staff

Response from Host

Mar 2022

Thank you for taking the time to leave a review. We strive to deliver the best experience possible, so we’re sorry to hear that we did not live up to your expectations. We value our visitors’ feedback as we consistently strive to deliver the best experience possible. We will take your words into consideration as we continue to develop our plans for improvements and changes to the observatory; we are hoping for a reimagined experience to arrive in the next few years. Sincerely, Delfin Ortiz, General Manager, One World Observatory