Janet I thank you for taking the time to leave this review and for the valuable feedback. First off, I apologize that you did not have a five star experience with us on your tour. We do follow the MTA's mask mandate requirement which does sometimes effect the quality of sound. I will pass along this note to our guide along with your note about standing in place. I designed this tour myself to ensure that it was kinetic and fun with the group on the move every few minutes. I too dislike standing in place in on a tour myself. If you and your guest would like to take the experience again with another guide we would be happy to accommodate you free of charge at any time. Just reach out to us at
[email protected] and we would be happy to book you. Please take good care!