We could not get tickets online, but based upon what the website said about not being sold out when tickets when not available, we decided to go anyway. We arrived about noon and there were maybe 6 people inline for tickets and in a few minutes we had our tickets and were told it would be about 20 minutes before we could get a cable car. Beautiful views on the way up and at the top, and it was 50 degrees F, so a light coat or sweatshirt was fine. Had coffee and a cookie at the cafe which was pricey but you do get a million dollar view. We got back to the bottom just after 2pm, and there was nobody in line to get tickets, and no wait for a cable car. This is a must visit in Palm Springs, it was easy to get tickets, and not very crowded. Loved it.