This is a two part review for the Arizona and Missouri.
The Arizona tour was absolutely amazing and very surreal. I've wanted to visit since I was a child, so it was a life long event. To be that close to the ship and the sailors who went down with her was a somber, yet beautiful moment. Seeing the names of those who lost their lives serving on her was emotional. Seeing the oil leak from the ship really brought home the reality of what happened that day. The ferry ride, crew, and check-in process was excellent.
This is a mixed review of the Missouri and may not reflect other's experiences. The bus getting there was fine and ran efficiently, however, the bus driver seemed to not want to be there. He was slamming stuff around and kept spraying cologne on himself, which was annoying.
It began to rain when we pulled up to the ship. While entering was easy, once aboard we learned all tours were canceled due to the rain, and the upper levels were off limits 'for safety'. This created absolute chaos in the lower levels of the ship, as people were huddled tightly to avoid the rain and were going in all different directions, ignoring the signage. The employees stationed throughout the ship could only suggest which way to go, as wandering people made following the self guided tour difficult.
The worst part was leaving. The busses didn't arrive every 15-20 minutes as they should. There were over 100 people trying to get off the island, and it took us 1.5 hours to get on a bus back to the Memorial Park. It was an absolute disaster and the driver tried to help by having extra people stand in the aisle. The weather and transportation hiccups made the experience less enjoyable.
The good...the employees were great at explaining things, and seeing this historical beast was incredible. She lived a good life.
Despite that, if you have an interest in WWII history, this is a must see.