ordered and paid for a limousine service, got an SUV, driver watched us load our luggage into the SUV, was not waiting for us in baggage claim, had to make a number of phone calls to track him down. very disappointing.
This was the most disastorous pick up of our trip. Booking issues which took over an hour to resolve. When we arrived at the airport we had to call the company twice to locate the driver. We were picked up outside the terminal, no assistance with our luggage. The driver was disheavalled and was dressed shabibily. The drive to the hotel was quite stressful, as driver seemed to drift over the lines, and struggled to keep the car in his lane, he appeared intoxicated or extremely tired, which made the drive very stressful. He then dropped us on the footpath and not in the hotel foyer, and left us to struggle with four bags. We asked for a quote to AT and T center and was told $120 to take us there. We felt this was extravagant, when we paid $15 for a cab the next day.We called Carmel Limosine and complained and asked that they send a different driver for the next transfer.
The driver was late, not very well dressed and unfriendly. He did however find our hotel.