My family and I booked a 2-hour surfing lesson as part of our Hawaiian trip and the surfing was brilliant. The shop was well-organised, we were given an excellent safety briefing and they were more than helpful with whatever we needed. We were given time on the beach to master how to get up on the surf board and the instructors made sure we were all perfectly sure of ourselves and of how to use the board properly before they let us into the water.
When in the water, it was a bit nerve-wracking, but the instructors were always close by and even helped us all out and tried their hardest to make sure we attempted to surf the waves.
I myself ended up having to leave the water as I fell off the surf board, it hit me in the head and face and I got a really bad nose bleed, but one of the instructors helped me get back to shore safely and he didn't leave my side until I looked okay and he even kindly informed the lifeguard what had happened and they were really nice.
They were overall a very friendly bunch and even after it was over, we got lovely conversation with one of the instructors who has Irish roots and he seemed very intrigued about us being from Scotland.
Highly recommended and definitely get more than your money's worth!