2.5 hours total boredom. No whales, no dolphins, not even a fish. Little interaction from the crew. Thereās a tour guide but his microphone constantly cut out, hard to hear his speech. They do offer free ride for you, but not tomorrow or this week. If you want to go, take sunscreen and motion sickness pills.
Response from Host
Jan 2020
Aloha BinS342,
Thank you for taking the time to write a review for us. We take time to read every review to ensure that we are always improving our tours to create the best possible experience.
I will address the matter of the microphone cutting out and making it hard to hear. This is a technical problem and we can fix that.
As for the Whale Watching Guarantee, I am confused as to what you mean. Our Guarantee allows you to come out with us again for free if you do not see whales and you are able to come out on our next available trip. Our Whale Watching tours have a tendency to be fully booked and we recognize that not everyone has long stays in Hawai'i. Therefore, this is a lifetime guarantee that you can take advantage of until you see a whale. All you have to do is give us the last name of your reservation, or your booking number, and we can take care of the rest on your end.
I am not sure if you attempted to contact us prior to the writing of this review, but it may have served you better to open the dialogue with us directly. Be that as it may, we hope your next trip with us makes up for the previous tour.
Mahalo,
Derek Williams @ Body Glove Adventures