Ticking HRC's off as we travel the world is "our thing", so this was a must and we were particularly excited about it being in Times Square. We decided to go for my "big" birthday and were unfortunately, very disappointed. I was expecting seeing as it's American, to be exceptional service, but this was sadly, the worst HRC we've been to. The staff were short tempered, got our order wrong (gave it to the table next door, who started tucking into it!) and the general atmosphere (particularly for my birthday!) was very flat. Definitely can't recommend, which is a real shame, as we normally LOVE HRC.