Used this car service from Newark Airport to a hotel in Hudson Yard NYC, and again to return from the hotel to Newark Airport a couple of days later. First driver was more than 20 mins late which was slightly frustrating since we arrived late evening and were tired. He also drove too fast and too aggressive. I’m a native New Yorker and his driving scared the crap of of me. Return trip was much better. Nicer car, on time arrival, polite and safe driver. Overall it’s a car service, moderately priced, that could accommodate my party of six.
Odpowiedź od gospodarza
Oct 2021
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.