Pick up time was exact as we request. No so good that end of trip the driver gives us the total of tolls and also included his tip, he gave no option if we desire to give less tip depending of the driving.
we took this taxi from and too JFK airport and it was really easy. we just made a call when we got through customs and the taxi was there within 10 mins. and on our return we called the day before to confirm pick up time and it was there right on time. the drivers we had was really curtious and polite and would highly recommend this shuttle service. we tipped the driver 20 which included the bridge toll in to Manhattan so be sure to allow for this.
No stars. Worse transfers ever. Had to pay toll charge when we arrived at hotel. Not something we were made aware of on booking. Drivers also demand a tip.