Very efficient our driver was earlier than expected which was great as we were hanging around in reception . He was very polite and helped with cases but not as friendly as previous driver . Overall private transfer was certainly worth extra money . Only negative this time was he included his tip charge on our bill the previous driver hadn't and we knew approx how much to give . I thought that was a little cheeky
I write about both transfers in NYC :
On our arrival into JFK for our first visit to the Big Apple we called the tel no. provided. The driver who arrived was arrogant, brusk, curt and unfriendly - the name he gave himself was John - he insisted on using the Tollway and had the gall to ask for a tip. We were not impressed with his attitude and if you had not sent this e-mail for our comments I would have contacted you.
On the other hand the driver that collected us for our return flight was such a pleasure - polite, punctual and exceptionally helpful.
LK Wheeler
The driver was on time, very personable, and knew the route to get us to our hotel as quickly as possible.