Must admit that it wasnt the easiest to find out where we were to be picked up at the Airport. We called from the self service phone to be told to go to Level 1 and Bay 1. After waiting some 20 minutes and having approached several taxis I asked another to call the office as it was clear his passenger was nowhere to be seen.
After speaking with the office he was changed to taking us. A couple of points of concern was that whilst driving into the City he was happily using his second phone to take photos and the drivers license displayed had expired. We arrived at the airport after our 12 hour trip, and although the Viator web site stated gratuities are dictionary, we tipped him only for him to dance about and shout that it wasnt enough!! We paid 20 dollars for the Tolls see later. However the driver on the way back was early, smiling and happy, much different from the first driver. We arrived at the airport feeling comfortable and happy. His Toll charges for the same route were on 18 dollars obviously the first driver felt he could charge more. The second driver got an appropriate tip, especially as he played soul music on the radio as we requested on the way back
Only waited a few minutes for our car which was great after a long flight had to pays tolls and drive $30 something dollars
Very helpful driver no extra charge for same journey as airport to our hotel when we charged extra 50 dollars