Once good and very reliable, now this company is a disgrace. Avoid at all costs.
They left me stranded in NYC as the car never showed up. From the airport: the car was dirty, the driver did nothing but complain about having to drive for this company and he did not know how to use the credit card function. Awful!!!! Plan another company or get a fixed rate taxi. Horrible.
Odpowiedź od gospodarza
Oct 2022
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.