The driver fell asleep during the ride. This happened multiple times, during as well as while waiting for a stoplight. This resulted in going out of his lane, onto lanes with other cars.
After we arrived at the airport the driver was surprised not to get a tip from me. I told him that I'd seen he fell asleep. His response: that happens to everyone, I brought you safely to the airport.
I told him to get some sleep before driving and not drive away and endangering other drivers.
Odpowiedź od gospodarza
May 2024
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.