Met promptly after we rang to say had collected baggage etc and dropped directly at our hotel. No sharing with anyone else so plenty of room etc. Luck of the draw with drivers which is beyond viators control. Driver from the airport was very friendly and chatted quite a bit. The one going back hardly spoke at all. A bit more information about the things we were passing would have been better but again that is down to individual drivers.
Driver arrived on time and we got to airport in plenty of time for flight despite traffic.
Chinese Driver only spoke to us once on the whole trips down that was only to tell us he was aware that we had a pre laid voucher but we still needed to lay the toll charge and his top.