The connection with our driver was horrible. He spoke no English and it took us over 15 minutes to find him as our hotel because he was at the wrong entrance and could not explain where he was. After we got to the airport he dropped us off at the wrong terminal.
Our driver showed up at our hotel 10 minutes early, was helpful, courteous and competent. The ride from Manhattan to EWR was pleasant enough even with the city traffic. The SUI was immaculate, with all the information about the company, Carmel Limo, and the driver's certification prominently displayed. This is definitely a less stressful way to get to the airport. The charge was a lot more than traveling with a shared ride, but a lot less than other offers that I've seen out there.
Professional service, thanks. Driver was over the top apologictic for minor delay due to an accident, that blocked traffic into LGA. It was totally fine, that's New York and not the drivers fault. He called us and kept us informed of the situation. Great communitca, clean car, very professional and outstanding service!