Had used this company before on 2 other occasions ..
The 1st driver was great
Then 2nd driver said we hadn't paid and wanted another $35 of us ...we just got out the cab at our destination and didn't pay it
On this 3rd occasion he was demanding a tip and said we ONLY said 2 pieces of luggage instead of the 4 I had said in my booking and tried to charge us more money ..even though they had sent a van...
I would never use again.....
friendly and efficient service - driver engaged in conversation with us which helped with the tedious journey I would certainly use this company again. Highly recommended
Driver was punctual. Car was nice and clean. Remember that what you pay through Viator does not include tolls which can be pretty hefty in NYC.