We have always relied on shuttle transfers to JFK but not any more. This was a fantastic service and well worth a few extra dollars to be picked up (early) and not to have to do several more pick ups en route.
instructions on where to meet were not correct. had to call them and was told to go outside to Area B. waited almost 30minutes. driver finally arrived and sniffed and snorted the whole trip into Manhattan. wouldn't use this company again - not very professional and difficult to understand what the person I called, and the driver, were saying
Mr Weiguo Chen was a nice driver. His car was clean, he was on time, and he was kind and polite. The service was excellent.