The driver was not on time because they told me my reservation was pending, which was opposite of what I was told when I originally made the booking and received a confirmation. Luckily, they managed to get me another driver right away.
Odpowiedź od gospodarza
Jul 2022
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.