Pre paid taxi trip from our hotel to jfk, took us threw a toll tunnel without asking us and then asked us to pay and tip at the airport, only had $24 dollars left on our prepay card, was told this transaction failed so we had to pay it on a credit card….we later checked and the original payment did go out of our card plus a second payment on our credit card, big f#cling scam, don’t use them.
Odpowiedź od gospodarza
Jul 2022
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.