We have been to Ad Island multiple times before and have had a good experience, but this time it was just off and think Ad Island could work on itself a little bit to regain its footing.
I will say that I get were in or coming out of a pandemic, but the place was packed to capacity and as we leaving 5 hrs in people were still coming in.
Training: It is clear the staff and particularity those who run the slides need training. There is so much time between each rider that it is no wonder each line is 40 min longer.
I'm not talking lessen safety, I'm talking when one person is at the bottom, send the next person. There were times on the racing slides I could count 10 sec after the people were off before the next group was sent.
Same goes for the other slides, 5 layers of communication, followed by delays before the next group goes down does nothing but waste everyone's time. They can and should be better. Keep the lines moving.
Cliff Jump: I don't know when or why the second jump is closed, but all it's doing is leading to lines and wait.
2 years ago, I think the most we waited was 2 min, this time because there is only one, wait was 20 people deep. This must be fixed.
Also, 1/2 the pool area was closed thus making a packed pool.
Staffing: it is clear, like a lot or places staffing post lockdown is an issue. Lines for food, lockers and everything were longer than I've ever seen them.
If AI can't staff appropriately then they need to reduce entry...if it's a money thing, pay staff more to get them hired.
I am hoping someone will read this and maybe next year when we can go back it will be improved otherwise the next time, may be our last time.