Communication with 1st Alaska Tours was very easy with calling, emails and sending a message to them once you have your confirmation email. Ryan was our very personable driver/guide. He called us right before pickup time to let us know he was on the way. He arrived on time. Ryan was an excellent, cautious driver who made us feel safe while traveling. He has over the road truck driving experience which made us even more confident in his ability. Ryan has a happy, helpful disposition ; a very nice young man. He was able to give us some history of Alaska, Dalton Highway, the Alaskan Pipeline etc. He kept us informed with stops and what to expect when we arrived. Unfortunately, it was cloudy and rainy on our trip so we were unable to see the Northern Lights. It was a long trip from Fairbanks to the Artic Circle. We left at 1:00 pm and arrived back to our hotel at 3:30. All in all, it was a nice beginning to our Alaskan adventure. Thank you, Ryan for a job well done ! The Canupp family