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New York City Hop-On Hop-Off Pass

Overview
- Explore New York City with one of our all-inclusive All City Pass!
- Enjoy the ease of unlimited hop-on hop-off by using the Downtown + Uptown Pass (Same Day)
- Get extensive sightseeing experience with Limited City Pass (48 Hours)
- Or fully experience the city with All-City Pass (48 Hours, 72 Hours, or 5 Days)
City: New York City
Fri 27 Dec
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You can choose the date already on the booking website
Starting at $69.00
Fri 27 Dec
Starting at $69.00
Make a reservation
What's Included
Uptown and Harlem tour
Statue of Liberty cruise (depending on product purchased)
2-hour Central Park bike rental (depending on product purchased)
Downtown tour
Night tour (depending on product purchased)
Brooklyn Tour
Additional Info
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Infants are required to sit on an adultā€™s lap
  • Transportation options are wheelchair accessible
  • Suitable for all physical fitness levels
  • May be operated by a multi-lingual guide
  • Face masks required for travellers in public areas
  • Face masks provided for travellers
  • Hand sanitiser available to travellers and staff
  • Social distancing enforced throughout experience
  • Regularly sanitised high-traffic areas
  • Gear/equipment sanitised between use
  • Transportation vehicles regularly sanitised
  • Regular temperature checks for staff
What To Expect
1
TopView Sightseeing
Downtown & Uptown Pass (Same Day) This pass includes both Downtown Tour and Uptown & Harlem Tour. With the option to hop on and hop off, you can spend as much (or little) time as you like at each attraction. Limited City Pass (48 Hours) With our Downtown Tour, Uptown & Harlem Tour, Statue of Liberty Cruise, and Central Park bike rental, you can explore NYC from land & water. All City Pass (48 Hours) Downtown, Uptown & Harlem, Brooklyn, Bronx, Night Tour, Statue of Liberty Cruise, Museum of the City of NY admission, and Central Park bike rental are included. Use them anytime within 48 hrs. All City Pass (72 Hours) The pass includes Downtown, Uptown & Harlem, Brooklyn, Bronx, Night Tours, plus Statue of Liberty Cruise, Museum of the City of NY admission, & Central Park bike rental. Ā  All City Pass (5 Days) The pass includes Downtown, Uptown & Harlem, Brooklyn, Bronx, Night Tours, plus Statue of Liberty Cruise, Museum of the City of NY admission, & Central Park bike rental.
Cancellation Policy
All sales are final. No refund is available for cancellations.
Traveler Photos
Reviews (138)
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Ashley C
Oct 2019
I have never experienced such rude and overly aggressive behavior from the employees of yours on the street. I downloaded your app to my phone. I then tested your customer service by asking how to track the buses via the app to your employees at the bus stop. I was told I should never have purchased my ticket from the website because I was taking away their commissions. He took my phone out of my hand and shook it in front of me. I was appalled. Another customer standing beside me asked if I could show her how it worked. She and her mother were from Mexico and stated how the employees werenā€™t helpful at all. I have traveled around the world testing other hop on hop off buses and never experienced such lack of customer service. I wish I could say this was only one employee but each time I would speak to your employees they were only willing to answer questions if they thought I didnā€™t have a pass. Once I said I had I pass I was brushed off and couldnā€™t get help. I went to your competition Big Bus and asked how much their 1 day pass was ($50 by the way). I said it was too expensive and to my shock their employee took me across the street to one of the Top View employees and said he could give me a better price. Imagine my surprise when your staff are so unwilling to help an actual paying customer and your competitors will bend over backwards knowing I wasn't going to buy their ticket. Travelers come and go but in this day and age many travelers review companies online before using. If I were in charge of your company I would want to be known for having the best customer service in NYC not for employing aggressive, argumentative, and possibly having the worst customer service.
Response from Host
Oct 2019
We're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. As you can see from our other reviews, we pride ourselves on providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our GM will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.
C6185JApauls
Oct 2019
We purchased our ticket at 11.59 am and assumed as it was printed on the tickets that it expired at 11.59pm we boarded the bus in good faith and hopped on and hopped off at the world trade centre. The first bus to come along had a lady driver and spaces but she refused entry. We waited for another bus and we boarded,which consequently broke down at pier 57 we waited almost an hour after we were informed that an empty bus was coming to collect everybody, the bus was retrieved by the police force at least 20 minutes before we were able to get on a bus. We were then back on the bus route which we were expecting to take us back to where we hopped on at the Empire State Building to be informed at Stop 16 was the end of the line as it was passed 1800 hrs. We Consider That Your Sales Teams Are Extremely misleading and we would strongly recommend that people DO NOT USE YOUR COMPANY. We fully intend to inform the concierge at our hotel to for warn any potential customers
Response from Host
Oct 2019
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us on 212.664.0300 or you can email us on [email protected]
151maddyv
Oct 2019
Got scammed into buying a 3 day pass, which we actually got 5 days worth for the same price. Thought it would be an easy way to get around NYC without worrying about taxis for the majority of our stay. On a 33 degree day (around 90 degrees Fahrenheit) we were made to sit on a bus with no air conditioning underneath and no windows. Not only is the service so poorly run and organised, it takes hours and hours due to the ā€˜hopping on and offā€™ and mucking around that happens. Also, donā€™t fall for the ā€˜free wifiā€™, after many buses we went on, not one of them had working wifi. Not impressed, waste of money. Might as well walk!!
Response from Host
Oct 2019
We apologize that your visit seemed to have fallen short of this. We would love the opportunity to speak with you about your experience and see if we can do anything to help. Please give us a call at 212.664.0300

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