The driver was awesome! Polite, personable, and a pleasure. His car was clean and an appropriate size for a family of three traveling to NYC for five days. Very comfortable, and enjoyable ride.
Met promptly after we rang to say had collected baggage etc and dropped directly at our hotel. No sharing with anyone else so plenty of room etc. Luck of the draw with drivers which is beyond viators control. Driver from the airport was very friendly and chatted quite a bit. The one going back hardly spoke at all. A bit more information about the things we were passing would have been better but again that is down to individual drivers.
Driver arrived on time and we got to airport in plenty of time for flight despite traffic.