It s so easy and stressfree transportation from Jfk to our hotel..
unfortunately the driver was waiting outside in his car, because he told us that he is not allowed to enter the hotel, but the hotel reception told us that we shall wait inside because drivers are coming to the reception. Lost 1/2 hour but still were on time and the car was luxury, despite he was cooling down the car, as usual in the States....
Very bad experience with this service. Viator, don't use this operator! I stop booking your tours because your operators became so bad,