Good Service although had to wait a short while for pickup.Good value.Would use again
Booked for transport from the airport to hotel and return.The taxi arrived as arranged on time at JFK but driver seemed very distant and did not speak to us.He chatted in a foreign language on his mobile to his mate all the way to Manhattan.When we got out I offered a tip and he said that it was not enough and asked for nearly 25 of what the journey cost.He had been so rude throughout.I did tip him but I feel he did not deserve a penny and he slammed the doors shut mutted something at us and drove off.It left me feeling very uneasy and worked up after a long flight. I spoke to our concierge and he said tips were optional not mandatory and this information reflects on your website.
The return journey was much better a pleasant driver.and accepted the tip gracefully.My only gripe was that he chose to go on the toll road and did not give us the option and charged a further 8.50 for which we had not budgeted for.It would have been nice for him to ask us so that we knew what we were paying for. The three stars are for the return transfer as I would score the first driver 0
On time and very smooth ride from close to Times Square to EWR.