Good service but got ripped off on toll charges
Submitted concern to the car company, no response!
Was charged 20 for tolls from Manhattan to Newark airport
Shocking service on the part of the company involved. My husband called the night before our booking as instructed. The operator on the phone was really unhelpful and told him our voucher had already been used but it hadn't. The car didn't turn up as arranged and we had to phone and wait.
Didn't expect to have to pay for the toll charges - I thought they were included within the hire rate - 10
Don't mind tipping but not expecting to pay for tolls as well