The driver arrived on time, sat in car and did not help put bags in boot of car, Driver was very arrogant as soon as we got in he said I had to pay 20 Dollars for toll which was fine and he said I must tip him, he said on several times about his tip he was very demanding, The driver throughout the journey bit his finger nails and spat then next to him which I thought was disgusting.
May I say the driver we had when we arrived at the Airport to go to our Hotel was first class.
Excellent. Driver arrived early, was considerate and a good driver, lovely comfortable vehicle.
Our bell man was late getting our bags to the car. There were 4 of us travelling and we had 6 large bags. The driver did not assist to load at the hotel, or unload at the airport. On the contrary, he phoned Carmel who hit us with a waiting fee when we had no control over the bellman. The private minivan stank of stale cooking, and was unclean. The driver was rude and unfriendly. He was obsessed with getting the cash for the tolls and tip before we set off. Suffice to say he got the money for the tolls. Carmel in New York obviously do not care about the customers, or they would not have sent such a disgraceful driver.